Wednesday, May 6, 2020

Effective Business Communication Issue

Question: Discuss about the Effective Business Communication Issue. Answer: Introduction: As part of the curriculum in MBA course, we were given the task of preparing a report as well as a presentation relevant to a real business communication issue. The criteria for the assignment were to prepare the report in compliance with the conceptual knowledge that informs the topic referring to definite and pertinent theories and models of communication. In connection to the solved assignment I was given feedback by the competent authority thereby allowing me to gain an idea regarding my performance in doing the task. The response that I received from the reviewer widened my horizon regarding the topic that was to be addressed and also helped me to identify the mistakes and drawbacks that were inherently present in the report. Hence, scopes for improvement were provided by avoiding repetition of the same errors in future. As per the feedback responses the structure of my report was found to be not institutional thereby accounting for less detailed approach in context of the given topic on professional communication. Introspecting the write up I feel the report could have been presented in a more meticulous manner in line with current and relevant findings pertaining to a business communication issue with emphasis being laid upon using the concepts retrieved from the relevant theories and models. I understood from the responses received that I should have chosen a more specific issue within the broader topic of business communication to explain and discuss more elaborately on the given topic. Moreover, I am now aware that the task did not call for conducting a case study. However I committed a major mistake by making reference to a case study and subsequently analyzed and related the crisis as depicted in the specific scenario with respect to the business communication. Further in the introduction section of the report I did not emphasize on all the key components relevant to the topic of business communication. More in depth address of the business communication features encompassing the concepts of segmentation, specificity, accuracy, timing, frequency, multi-channel involvements, face to face and two way communications. The structuring of the body of the report was not appropriate according to the comment received from the reviewer. The various models of business communication were mentioned in the report without adequate attention being laid upon identification of the key strategies that may be applicable in resolving the issues relevant to the business organization. Conclusion: The report was further found to be incomplete due to insufficient component analysis of the conclusion section. However another identified issue that was grossly wrong in my assignment included insufficient incorporation of references to support for the findings as per the recent researches. The task required inclusion of at least 12 academic references out of which 5 should have been journal based articles. This criterion was not fulfilled in my report as the number of references was less than the required limit. Therefore, paying close attention and insight into the comments received in the form of feedback from the reviewer I am in a position to comprehend that I should have paid more attention in catering the demands of the assignment. The feedback truly helped me to better analyze the intervening factors relevant to the given situation and aided in my personal growth through insight, prudence and pragmatism.

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